The Management of Cooper Antennas Ltd is dedicated to providing the highest possible standard of quality for its products and services and is dedicated to maintaining a quality management system which ensures that its services and products meet customer specification within agreed parameters of Cost, Quality and Delivery. This is achieved by the use of Key Performance Indicators to measure the conformance to the above criteria and the use of this information as a driver for the Continuous Improvement throughout the company. Cooper Antennas Ltd’s Quality Management System concentrates upon error prevention by investigating processes, identifying errors and opportunities for errors and implementing corrective and preventative action to correct and avoid such occurrences.
Cooper Antennas Ltd defines Quality as the conformance of services and products to established and documented requirements derived
from Customer needs, employee expertise and experience. Systems are open to constant examination and review by all Cooper Antennas
Ltd personnel and approved third parties enabling observations to be made and incorporated, which provide for continuous improvement.
Cooper Antennas Ltd is proud of its good reputation for responsible practices and dedicated Customer care, which are a result of the Cooper Antennas Ltd’s ethical culture, skilled committed staff, and quality control over its services and products. It is the Cooper Antennas Ltd’s policy to seek to operate to these standards continuously and to implement and operate fully the BS EN ISO 9001: 2008 Quality Assurance Standard through registration and annual review.
Suppliers to Cooper Antennas Ltd are actively encouraged to improve the quality and reliability of their services and products.
Cooper Antennas Ltd complies with all legislation relevant to its particular industry sector together with the United Kingdom’s Health and Safety at Work Act 1974.
Cooper Antennas Ltd has identified the need to pursue responsible policies towards the community and operates on the basis that the interests of industry will not be served at the expense of the environment.
Cooper Antennas Ltd believes that in applying these Standards, Policies and Procedures, it will be able to operate most effectively to the requirements of its customers and all other stakeholders.